Shipping policy

1. Coverage & Costs

  • U.S. Shipping: Free  shipping
  • International Shipping: Available to select countries (details post-launch)—costs calculated at checkout; customs fees borne by customer.
  • Restrictions: No P.O. boxes (except small items) or APO/FPO addresses.

2. Timelines & Carriers

  • Processing: 2–5 business days.
  • Delivery Estimates: U.S. 3–7 business days.
  • Carriers: UPS, FedEx, USPS (selected by destination).

3. Tracking & Issues

  • Tracking: Shipment confirmation email with tracking number (updates in 24–48 hours).
  • Missing/Damaged Items: Contact us within 3 days of delivery (include order/tracking number/photos)—resolve in 7 days.

4. Address Accuracy

  • Confirm address before payment—no redirects post-shipping; incorrect addresses = reshipping fees.

Contact: support@micoson.store